Terms & Conditions

At ARUKI, we strive to provide high-quality spare parts to meet your needs. Please review our return policy below:

Non-Refundable:

All sales of spare parts are final and non-refundable. We do not offer refunds for change of mind or incorrect purchases.

Exchange Policy:

We understand that circumstances may necessitate an exchange. We accept exchanges within 7 days of the original purchase date. However, exchanges are subject to the following terms and conditions:

• The item must be unused, in its original packaging, and in resalable condition.
• A receipt or proof of purchase is required for all exchanges.
• Items eligible for exchange will be replaced with a product of equal or lesser value.
• Only applicable for purchases in Singapore

Defective Products:

In the rare event that a spare part is found to be defective due to a manufacturing fault, we will provide a one-to-one replacement service for the defective product. If there are any defects, please notify us within 7 days after receiving the product. Claims beyond this period will not be accepted.

Shipping Costs:

Shipping costs for returning goods are the responsibility of the buyer. We recommend using a trackable shipping service or purchasing shipping insurance for return shipments, as we cannot guarantee receipt of returned items.

Need Assistant?

If you have any questions or concerns about our return policy, please contact us at web@aruki- aspt.com. Our customer service team is here to assist you.

Thank you for choosing ARUKI for your spare parts needs. We appreciate your business!